Global Purchase Info

International shipping is currently suspended at our store.
We are working on preparing for service resumption and will provide an update once our international shipping system is fully reinstated.

If your request is time-sensitive or you wish to inquire about possible individual arrangements, please feel free to contact us via the inquiry form.

Countries We Currently Ship To..

We currently offer international shipping to the following 11 countries:
United States, Canada, France, Germany, Australia, South Korea, Taiwan, Singapore, Netherlands, Hong Kong, and Japan.

We currently ship to the countries listed above,
but we hope to one day bring Astrea’s creations to customers all around the world.

To support smooth and worry-free shopping, we’ve prepared detailed guides tailored for our international customers. Each section below includes important information and helpful links.

Payment & Currency..

◼︎ How We Handle Payments
Final checkout is processed in Japanese Yen (JPY). This page explains conversion fees, accepted cards, and safe transactions for international customers.

Order Changes & Cancellations..

◼︎ Changes After Ordering
Please read before placing your order. Cancellations, modifications, and timing rules are clearly explained here.

Packaging & Safety..

◼︎ Our Thoughtful Packaging
We pack each piece with care, using cushioning materials and seal protection for international transit.

Shipping & Delivery..

◼︎ Delivery via FedEx
Learn about estimated delivery times (3–6 business days), FedEx tracking, and customs handling for each country.

Returns & Exchanges..

◼︎ Return & Refund Policy
We accept returns under certain conditions. Read the guidelines and timing to ensure a smooth return experience.

Size Guide..

◼︎ Bracelet Sizing Guide
Our detailed guide helps you find the right fit, explains size ranges by country, and includes notes on adjustments and custom orders.

Jewelry Care..

◼︎ Care Instructions
Tips to help maintain the brilliance of your natural stones and precious metals over time.

FAQ..

◼︎ International FAQ
Frequently asked questions about customs fees, delivery, returns, materials, and more — all in one place.